Privacy Policy
At HHD Landscaping, we value your privacy as much as we value our own. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services.
We are committed to ensuring that your privacy is respected and safeguarded. By using our services, you agree to the collection and use of information in accordance with this policy.
If you have any questions or concerns about our practices, please feel free to reach out to us. Your trust is important to us, and we strive to maintain it through transparency and integrity.
Information We Collect
Personal Data
We collect your name, address, email, and phone number to provide you with our landscaping services and maintain communication about your projects.
Usage Data
We automatically collect information about your browsing session including IP address, browser type, and pages visited to improve our website functionality.
Payment Data
When you make a payment, your credit card details are processed securely through third-party payment processors and are not stored on our servers.
How We Use Your Information
Service Delivery
We use your information to schedule appointments, provide estimates, and send invoices for our landscaping services.
Communication
We'll contact you with service updates, marketing materials (if you've opted in), and respond to your customer service inquiries.
Improvement
We analyze website usage patterns to optimize our site and enhance your overall experience with our services.
Legal Compliance
When necessary, we use your information to respond to legal requests and protect our rights.
Data Sharing and Disclosure
Third-Party Services
We share data with trusted partners like Stripe for payments and Google Analytics for website performance tracking.
Legal Requirements
We may disclose information when required by law enforcement or for legal proceedings.
Business Transfers
Your data may be transferred if our company undergoes a merger, acquisition, or asset sale.
Protection Promise
We never sell your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session | Maintain your login status | Until browser closes |
| Persistent | Remember preferences | Up to 2 years |
| First-party | Website functionality | Varies |
| Third-party | Analytics, advertising | Up to 26 months |
You can manage cookies through your browser settings or use tools like Privacy Badger to opt out of tracking. Our Google Analytics data is retained for 26 months.
Data Security
Comprehensive Protection
Enterprise-grade security systems safeguarding your information
Secure Encryption
SSL encryption for all data transfers
Access Controls
Strict protocols limiting data access to authorized personnel
Staff Training
Regular security awareness training for all employees
We retain your data only as long as necessary to provide services or as required by law. In the event of a data breach, we'll promptly notify affected users in accordance with applicable regulations.
Your Privacy Rights
Access
You can request a copy of all personal data we have collected about you.
Correction
If your information is inaccurate or incomplete, you can request updates to ensure accuracy.
Deletion
You may request deletion of your personal data, subject to certain legal exceptions.
Opt-Out
You can unsubscribe from marketing communications and adjust your cookie preferences anytime.
Contact Information
For any questions or concerns regarding this privacy policy or your personal data, please reach out to us using the contact information below. We are committed to addressing your inquiries promptly.
This privacy policy was last updated on April 15th, 2025. We regularly review our practices and may update this policy periodically. Any significant changes will be communicated to you via email or a prominent notice on our website.
Our company address is 1125 Tisdale St, Oakville, ON L6L 2S7. We service residential and commercial properties throughout the region and can be reached by phone at (905) 844-9800 or email at genna@hhdlandsacaping.com